For issues like this, you can follow our easy instructions and resolve your problems.
First, you need to check if the cartridges you are using are genuine or not.
Replace any defective, low, or empty cartridges from your printer if inserted.
You can start the troubleshooting by checking the print settings for your print job.
Follow these instructions in Windows Vista, 7, 8, and 10.
Go to the software application which you are using to print, click File, and then tap Print.
Wait as the Print window opens.
Open the Properties window and view the options there.
The options can be Properties, Options, Printer Setup, Printer, or Preferences.
Change the settings as per the given parameters like Paper Type, Print Quality, Paper Size, Black and White, etc. If you want to print on a photo paper, click on that in the Paper Type window and, if you want to print in black and white color only, choose the grayscale option.
Once you change your preferred print settings, click OK to apply them and then tap Print.
The next solution you can follow is to clean the ink cartridges from your printer’s control panel.
Turn off your printer by pushing down the Power button lightly.
Keep blank paper in the input tray.
On the control panel, move the display to the left and tap Setup.
Touch Tools>Clean Cartridges.
You will get a printout of a Print Quality Diagnostic report. If the quality is acceptable, click NO and stop the troubleshooting.
If the print quality is unacceptable, press Yes and continue the second level of cleaning.
You need to do a thorough level of cleaning if the printhead is clogged.
Wait for 30 minutes before you do both levels of cleaning.
Also, try uninstalling the printer driver and reinstalling it.